subscription management system demo

About our subscription management IT systems
Our in-house team of programmers develop sophisticated subscription management CRM systems that enable publishers to effectively manage their relationships with their subscribers.

As well as holding all your subscriber information and driving all communication the systems we develop add value by providing all marketing reports you need.

The database can also be integrated with our fulfilment system to enable us to handle the fulfilment of your communication by mail and email, and process orders for magazine subscriptions and gifts. AND as one of the UK's leading international magazine mailing specialists the system can also output the data required by our mailing division to fulfil your magazine mailings.

We utilise Adobe's ColdFusion software to develop our subscription management systems, this is market leading software. To read all about it download this PDF.

Highlights of our subscription management IT systems
	Securely hosts and manages your customers information.
	Contact details, transaction history, marketing campaign responses etc.
	You will know who is in your database, how long they have been in it, how they came to be there, what they buy from you, how they buy from you etc.
	Data kept clean and audit trail available.
	Drives your communications campaigns.
	Drives renewals, cross selling, acquisition campaigns.
	Facilitates order acknowledgments and invoices.
	Campaign reports will identify which media you should use, which offers are likely to work for different target groups etc.
	Outputs and sorts your mailing data for magazine mailings.
	Our data management team and mailing division work hand in hand.
	Captures your responses and processes your orders.
	Our contact centre executives use the system to process all transactions.
	The system can be integrated into your websites for online order processing.
	With access to the system online you stay in control.

	Self service data selections, many options for importing/exporting the data.
	Self service selection of marketing collateral templates.
	Real-time reporting including marketing campaign reports and ROI analysis to enable effective planning of marketing activity.

Fulfilment reports will illustrate our performance against the SLA.

Subscription management solution overview diagram, PDF file.
We recommend you take a look at this diagram for a quick overview.

our services

subscription management
magazine mailing fulfilment
international mail distribution

We can handle all of these areas for a publisher, or just elements of the complete solution, it depends on what you are looking for.

We recommend you view our solution overview diagram by clicking here. This quickly shows you all that we can offer.